Understanding EU Regulation 261/2004
Complete guide to EU flight compensation rules and your rights as a passenger.
Generate professional compensation claim letters in under 5 minutes. Works for EU261, UK261, and Montreal Convention claims.
Our letters are tailored to the specific regulation that applies to your flight
Covers all flights departing from EU airports and EU airline flights arriving in the EU
Post-Brexit UK version for flights departing UK or UK airline flights to UK
International treaty covering delays on international flights worldwide
Tell us your flight number, date, and what happened. Our system identifies which regulation applies.
We calculate your potential compensation and check if your claim qualifies under the relevant regulations.
Get a professional, legally-structured claim letter citing the correct regulation and compensation amount.
Email directly to the airline or download PDF/DOCX. Most airlines respond within 4-8 weeks.
Compensation amounts are fixed based on flight distance under EU261/UK261:
Compensation is per passenger. A family of 4 on a long-haul flight could claim up to €2,400!
"My Ryanair flight was delayed 5 hours. Used this tool, sent the letter, and received €400 within 6 weeks. So easy!"
"British Airways cancelled our flight with no notice. This letter got us €1,200 for our family of 3. Couldn't believe it!"
"Was denied boarding due to overbooking. The claim letter was professional and Lufthansa paid out €600 without any argument."
Yes! Generating your claim letter is 100% free. We offer optional premium features like PDF downloads and direct email sending, but the basic letter generation and copy-paste functionality costs nothing.
Most airlines respond within 4-8 weeks. Some pay quickly, others may take longer. If an airline doesn't respond within 8 weeks, you can escalate to the relevant aviation authority or consider small claims court.
Airlines sometimes reject valid claims hoping you'll give up. Our blog has guides on how to escalate rejected claims to national enforcement bodies or small claims court, where success rates are high.
Airlines don't have to pay for "extraordinary circumstances" outside their control - things like severe weather, air traffic control strikes, security threats, or political instability. However, technical faults and crew issues are NOT extraordinary circumstances.
Time limits vary by country. In the UK, you have 6 years. In most EU countries, it's 2-3 years. Some countries like Belgium allow claims going back 10 years. Check our guides for your specific situation.
For most straightforward claims, no. Our letters are designed to be legally sound and cite the correct regulations. If you need to escalate to court, small claims procedures are designed to be handled without lawyers.
Complete guide to EU flight compensation rules and your rights as a passenger.
When airlines can and cannot use this excuse to avoid paying compensation.
Tips for writing a claim letter that airlines take seriously.
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